1. Appointment Cancellation

1.1. If you need to cancel or reschedule your appointment, please notify us at least [X hours/days] before the scheduled appointment time. We understand that unforeseen circumstances can arise, and we appreciate your prompt communication.

1.2. Cancellation fees may apply to appointments cancelled within [1 hours/days] of the scheduled time or for no-shows. The cancellation fee will be [amount or percentage] of the total appointment cost.

2. Refund Policy

2.1. Refunds for cancelled appointments will be processed according to the following guidelines:

– Appointments cancelled [1 hours/days] or more before the scheduled time: [full/partial] refund of the appointment cost.

– Appointments cancelled within [1 hours/days] of the scheduled time: No refund will be provided.

– In cases of extenuating circumstances, refunds may be considered on a case-by-case basis.

3. Service Completion

3.1. Once a service has been provided and completed, refunds will not be issued unless the service was not performed to your satisfaction or there was an error on our part.

4. Rescheduling

4.1. If you need to reschedule an appointment, please contact us as soon as possible. We will make every effort to accommodate your request based on availability.

5. Exceptions

5.1. The following situations may be exempt from our Cancellation and Refund Policy:

– Emergency situations that prevent you from attending a scheduled appointment.

– Instances where our clinic chain cannot provide the agreed-upon service due to unforeseen circumstances.

5.2. In exceptional cases, we may consider granting refunds or making special arrangements. Please contact our customer support team for assistance.

6. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at info@profrea.com or 9643555592.